Terms and Conditions of Service

Please read these terms carefully and in their entirety before using the Website.

The following Terms and Conditions of Service ("Terms") constitute an agreement between Through Him Health and Wellness ("Company", "we", "us", "our"), and you ("you", "your") that governs your use of this website and all of its associated Services, Content, and Functionality. This policy applies to the website administered by us ("Website"), located at www.throughhimhealth.com. In the Terms, we may refer to the written, audio, photographic, graphic, and video content on the Website, including, but not limited to, any content published by the Company in newsletters, blogs, lead magnets, email, or available through paid or free products, courses, services, or resources, as the “Company Content.”

ACCEPTANCE OF THESE TERMS

By using this Website and/or the Company Content and/or making a purchase, you accept and agree to be legally bound and abide by these Terms.

Certain of the Company Content may be subject to additional terms and conditions specified by us from time to time; your use of such Company Content is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference. You understand and agree that by using or participating in any such Company Content, you agree to also comply with these Additional Terms.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND COMPANY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.


Changes to these terms

Company reserves the right to modify, alter, amend, update, or discontinue any of the Company Content, Services, policies, and these Terms without prior notice. All changes are effective immediately upon posting. If you do not agree with or do not accept any part of these Terms, you must not use the Website or interact with the Company Content.

Your continued use of the Website or Company Content following any changes to the Terms means that you accept and agree to the changes. You are expected to check this page periodically, so you are aware of any changes, as they are binding on you.


Eligibility

This Website is meant for users 18 years old or older. By using this Website, you represent and warrant that you meet this eligibility requirement. If you do not meet this requirement, you must not access or use the Website or Company Content. We may, in our sole discretion, refuse to offer Company Content to any person or entity and change its eligibility criteria at any time.


Registration

In order to use certain of the Company Content, you must register for an Account. You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar, or obscene.

You are solely responsible for the activity that occurs on your Account and for keeping your Account password secure. You may never use another person’s user account or registration information for the Company Content without permission. You must notify us immediately of any change in your eligibility to use the Company Content, breach of security, or unauthorized use of your Account.

In registering for Company Content, you shall not share your Account login details with another person for the purpose of accessing said Content. You shall not distribute, copy, forward, post, and/or share intellectual property and information prohibited by these Terms and Conditions of Service.


Program and/or Course Access

By purchasing any Program and/or Course offered by Company, you, and you alone, are granted access to the purchased content as specified for the Program and/or Course at the time of purchase for personal use only. This access may be for a defined period or a lifetime, as indicated on the specific Program and/or Course page.


Payments and Billing

Paid Services. Certain of our Company Content may be subject to payments now or in the future (the “Paid Services”). Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms.

Billing. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your account for use of the Paid Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to these Terms. Currently, we use Stripe, Inc. as our Payment Processor. You can access Stripe’s Terms of Service at https://stripe.com/us/checkout/legal and their Privacy Policy at https://stripe.com/us/privacy.

We are not responsible for any error by, or other acts or omissions of, the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”).

Some Company Content will have the option of paying in full or electing to pay over time through installment payments. If you choose to pay through an installment plan, you authorize us to automatically charge the Payment Processor the amount due according to the Payment Plan without notice to you.

In the event that a payment fails for any reason, we will retry the payment three times, three days in a row. You will be notified that a payment has failed in order for you to update any account information needed to successfully process your payment. If you do not contact us to resolve the issue by the third try, your access to the Company Content will be terminated. Please note that in accordance with the Terms, you are still responsible for payment of the course in full.  If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

You are responsible for providing and maintaining current, complete, and accurate information for your billing account and promptly updating when there are changes to your account, such as a change in billing address, credit card number, or credit card expiration date. You are responsible for promptly notifying us if your payment method is canceled (as in loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your user name or password.


Refund Policy

Digital Products: Due to the nature of digital products, all sales are final and refunds will not be issued. Exceptions may be made for duplicate purchases, or at the sole discretion of Company. For any concerns or questions, contact us at admin@throughhimhealth.com.

Online Courses: When you sign up for one of our online courses, you have immediate digital access to Company Content. Depending on the course, the entire content is either immediately available or is released over a period of time. Each course will have the refund policy stated on the Product Page within the Frequently Asked Questions (FAQ) section. Please check the individual course Product page details for the terms prior to purchase as you are subject to those individual policies.

We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse or fraud.

If, for any reason, we are unable to fulfill our obligations to you, you will be refunded for any part of the Course paid for but not yet released to you. Processing fees are not eligible for refund.

To request cancellation of your account and a refund, please email us at admin@throughhimhealth.com. After receiving your request and reviewing the information provided, we’ll either (a) inform you of our decision to refund or (b) request additional supporting documentation. If the refund is approved, you should expect to receive your refund within 7-10 business days.

Other Programs and Services: Please check the Product details for the terms prior to purchase as you are subject to those additional terms and conditions, which are incorporated into these Terms by this reference.

Coaching services: In order to receive coaching services, a signed coaching agreement is required. The agreement contains specific details as to cancellation, rescheduling, and refund policies, and is incorporated into these Terms by reference. Under no circumstance will refunds be issued for completed coaching sessions or attended live presentations.

No Chargebacks. You agree not to dispute any payments or request a chargeback from your credit card issuer.

If you encounter any issues with Company Content, or have questions, concerns, or extenuating circumstances, you agree to contact us at admin@throughhimhealth.com first before taking any other actions. We will take special situations into account on a 1-on-1 basis and work with you to reach a satisfactory resolution. In your email, please provide a brief description and details regarding your request and we’ll get back with you generally within 2 business days.

If we are unable to amicably resolve your dispute in that manner, you agree that you and the Company shall submit your dispute to binding arbitration as noted in the Arbitration section of these Terms.

If a chargeback is issued, Company reserves the right to terminate your account immediately, pursue collections for such amounts, and report it to the credit bureaus as a delinquent account, which could have a negative effect on your credit score or report.

Cost of Collection. If Company incurs legal fees, costs, or disbursements in an effort to collect balances, in addition to interest on the unpaid balance, you agree to reimburse Company for all such expenses.

Taxes. If you are a resident of the United States, we may have a legal obligation to collect sales tax for some Company Content. The prices of our Company Content do not include taxes, and taxes will be collected in addition to Company’s fees at the time of sale. If you are exempt from paying sales taxes, you must provide us with a valid tax exemption certificate that satisfies the applicable legal requirements of your local tax authority, after which we will not collect sales tax on your purchases moving forward.


Community Guidelines / Acceptable Use

Some Company Content includes access to private community forums or live coaching sessions (individual and/or group). By participating in these, and/or your general participation with the Website and Company Content, you agree to uphold the following guidelines:

  • Be respectful to others and maintain a positive environment.

  • Avoid sharing inappropriate, offensive, or promotional content.

  • Abide by any specific group rules or guidelines.

  • Not post illegal or stolen content, content that threatens or incites violence, content that exploits children, pornographic or explicit content, content for the purpose of fraud or phishing.

  • Not send spam or unsolicited communications (bulk or otherwise), promotions, or advertisements. 

  • Not promote yourself or your services, programs, content, or products.

Failure to adhere to these guidelines may result in removal from the community or termination of access to the Company Content and Services without refund.


User Content

Company shall not be responsible for any Content added, created, uploaded, submitted, distributed, or posted to the Website by users (collectively “User Content”), whether publicly posted or privately transmitted. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Company Content is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Company Content is or will continue to be accurate.


Your Responsibility in Using the Company Content

The Company Content was developed strictly for informational and educational purposes. Please refer to our Disclaimer on the Website, as it is incorporated into these terms by reference. You understand and agree that you are fully responsible for your use of the Company Content. Company makes no representations, warranties, or guarantees. You understand that results may vary from person to person. Company assumes no responsibility for errors or omissions that may appear in the Company Content.


Use of the Website and Company Content

Unless otherwise stated, Company owns the intellectual property and rights to all Company Content and the Website. Subject to the license below, all intellectual property rights are reserved.

You may view, download, and print pages for your personal use only, subject to the restrictions set out below and elsewhere in these Terms.

Unless it is specifically and expressly made available for such purpose, the following uses are not permitted:

  • Republication, redistribution, sale, rental, or sub-licensing of content from the Company Content or Website;

  • Reproduction or duplication of any content in the Company Content or on the Website for commercial purposes;

  • Modification of any Company Content or information on the Website.

You are permitted to share the Website on social media channels, as long as you provide proper attribution, such as a link to the Website on the channel where the Company Content is being shared. Sharing of other Company Content is not permitted unless Company grants written authorization.

From time to time, the Website will utilize various plugins or widgets to allow sharing of content via social media channels, email, or other methods. Use of these plugins or widgets does not constitute any waiver of Company's intellectual property rights. Such use is a limited license to republish the content on the approved social media channels only, with full credit to Company.


Prohibited Use of the Website

You must not use the Website in a way that causes, or may cause, damage to the Website or impair the availability of access to the Website. You must not decompile, reverse engineer, disassemble, or otherwise reduce the Website, except to the extent that such activity is expressly permitted by applicable law. You must not use the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, and/or other harmful code or malicious software.

You must not conduct any systematic or automated data collection activities, including, but not limited to, scraping, data mining, data extraction, or data harvesting on or in relation to the Website without Company's express written permission.

You must not use the Website to transmit or send any unsolicited commercial communications, including, but not limited to, spam comments. You may not use the Website to link third-party content in a way that is unfair or deceptive.

You must not use the Website for any third-party marketing without Company's express written permission.


Artificial Intelligence

Company does not consent to the use of any portion of this Website, or the Company Content being used in any format, in whole or in part, for the development, training, or operating artificial intelligence or other machine learning systems, unless authorized by Company through a separate agreement. Any unauthorized use of the Company Content or Website in violation of this prohibition will be considered a breach of these Terms and may be a breach of our rights under copyright laws of the United States.


Intellectual Property Rights

Copyright: Unless otherwise noted, the design, content, and all components of the Website and Company Content are copyrights owned by Company or third parties and are protected by United States and international copyright laws and should not be reused or republished without express written permission.

From time to time, the Company Content will legally utilize copyrights owned by third parties. These copyrights are the respective property of their owners and Company makes no claim of ownership.

Trademarks: Company's trademarks and trade dress may not be used in connection with any product or service that is not Company's, in any manner likely to cause confusion among consumers, or in any manner that disparages or discredits Company or its owners.

From time to time, the Company Content will legally utilize or reference trademarks owned by third parties. These trademarks are the respective property of their owners and Company makes no claim of ownership.

Content Contributed to the Website: In limited circumstances, you may contribute content to the Website, including, but not limited to, comments, posts, or submissions. Any content you contribute to the site, including, but not limited to text, images, audio material, comments, video material, and audio-visual material, must not be illegal or unlawful, may not infringe on any third-party's legal rights, and must not be capable of giving rise to legal action whether against you, Company, or a third party.

Company reserves the right to edit or remove: (i) any material submitted to the Website; (ii) stored on Company's servers; or, (iii) hosted or published on the Website. Company takes no responsibility and assumes no liability for any content posted by you or any third party.

Notwithstanding Company's rights under the Terms, Company does not undertake to monitor the submission of all content to, or the publication of such content on, the Website.

Grant of Rights

You grant Company a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute any content you contribute to the Website or Company Content. This includes, but is not limited to, text, images, audio material, comments, video material, and audio-visual material. This license extends to all known and future media. You also grant Company the right to sub-license these rights and the right to bring an action for infringement of these rights.

In the event that you contribute any feedback, comments, or suggestions regarding the Website or Company Content to Company, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.

Testimonials

If you provide Company with a testimonial regarding your experience with the Program, you grant Company an irrevocable, royalty-free right to display and publish Client’s name, likeness or logo, and testimonial in Company’s marketing in any medium.

Takedown Requests

From time to time, the Website will publish posts with images from other third-party websites. Any such use is considered fair use under copyright laws and is fully attributed to the owner. If you believe that your copyrighted work has been used on the Website in a way that constitutes copyright infringement and falls outside of fair use, and can provide proof of such, please send a request to admin@throughhimhealth.com and we will remove the image within 2 to 5 business days.


Changes to the Company Content

Company reserves the right to modify any Company Content or the Website at any time; however, Company does not guarantee that the Company Content is complete or up-to-date. The Company Content may be out of date and Company is under no obligation to update any Company Content at any time.


Communication

If you send Company an email, register to use the Website, or provide your email to Company in any other way, you consent to receive communications from Company electronically. You agree that all legal notices provided via electronic means from Company satisfy any requirement for written notice.


Monitoring and Enforcement

Company has the right to:

  • remove or refuse to post any contribution for any reason, in Company’s sole discretion

  • Take any action, including deletion, with respect to any contribution made to the Website.

  • Disclose your identity (if known) or other information regarding your usage of the Website to any third party who claims that any contribution you make to the Website violates their rights, including their intellectual property rights or right to privacy.

  • Take appropriate legal action for any illegal or unauthorized use of the Website.

Company does not, however, review all contributions to the Website prior to posting and cannot ensure prompt removal of objectionable contributions. Company assumes no liability for any action or inaction regarding contributions from a third party.


Termination

The Company reserves the right, in its sole discretion, to immediately terminate your access to the Website and Company Content without notice to you.


Links from the Website

Any links on the Website are provided for your convenience only. This includes links in advertisements or sponsored content. Company is not responsible for the content on any pages linked on the Website and accepts no responsibility for your use of such links.


Third Parties

The Website and Company Content may contain links to third-party websites that are not governed or controlled by Company. You represent and warrant that you have read and agree to be bound by all applicable terms of use and policies for any third-party website. Company assumes no control or liability over the content of any third-party sites. You expressly hold Company harmless from all liability related to your use of a third-party website.

Prior to engaging in any events or commercial transactions with any third parties discovered through or linked on the Website, you must complete any necessary investigation or due diligence. If there is a dispute for any events or commercial transactions with a third party discovered through or linked on the Website, you expressly hold Company harmless from any and all liability in any dispute.


No Warranties

The Website is provided on an "as is" and "as available" basis without any representations or warranties, express or implied. Company makes no representations or warranties in relation to the Website or the Company Content.

Company makes no warranty the Website will meet your requirements; will be available uninterrupted; timely and free of viruses or bugs; or represents the full functionality, accuracy, and reliability of the Website. Company is not responsible to you for the loss of any content or material uploaded or transmitted through the Website. The Website and Company Content are written in English and Company makes no warranty regarding translation or interpretation of content in any other language. 


Limitation of Liability

COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.


Indemnity

You agree to defend, indemnify and hold Company, its members, employees, officers, directors, managers, and agents harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs, and expenses (including reasonable attorneys' fees and expenses) which Company suffers as a result of third-party claims based on: (i) your negligence or intentional misconduct, (ii) your breach of any provision of the Terms (including representation or warranty); (iii) materials prepared or provided by you including, but not limited to, any claims of infringement, or misappropriation of copyright, trademark, patent, trade secret, or other intellectual property or proprietary right, infringement of the rights of privacy or publicity, or defamation or libel; or (iv) death, personal injury, or property damage arising out of, or relating to, your obligations hereunder.


Arbitration

If you have any complaint or should any issue arise in the use of the Website or Company's Content, please contact us directly first by emailing admin@throughhimhealth.com to resolve your concern. If we are unable to amicably resolve your dispute in that manner, you agree that you and the Company shall submit your dispute to binding arbitration.

The Terms will be governed and construed in accordance with the laws of the State of South Carolina. Any controversy or claim arising out of or relating to the Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of any such arbitration shall be in or near Horry County, SC. The only award that can be issued to you is a refund of any payment made to Company for the applicable Product or Service. You are not permitted to seek additional damages, including consequential or punitive damages. The parties also agree that the AAA Optional Rules for Emergency Measures of Protection shall apply to the proceedings.


Privacy Policy

Your personal information, including payment details and account data, will be handled according to Company’s Privacy Policy. Please refer to our full Privacy Policy on our website for more details, which is incorporated into these Terms of Service by this reference.


Miscellaneous Provisions

If any provision(s) of the Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall be severable and enforceable. If a provision is excessively broad, such a provision shall be limited or reduced in scope so as to be enforceable.

The Terms may not be assigned by you without Company's prior written consent; however, the Terms may be assigned by Company in its sole discretion.

The Terms are the final, complete, and exclusive agreement of the parties with respect to the Website offered by Company; however, Company may make modifications as stated above.

All notices with respect to the Terms must be in writing and may be via email to Through Him Health and Wellness at admin@throughhimhealth.com.


UPDATED: 6/23/2025